Política de Privacidade

To ensure transparency in how we collect and handle your personal data:

We want you to make informed decisions about how Personal Data is used and processed. This is why we created our website, using various methods and procedures to give you relevant information about the use of Personal Data.
Where we determine that you require specific information, we will provide it at the appropriate time.
We are glad to answer any questions you may have and to offer any clarification you need regarding any limitations imposed by law. You can contact us by email at the address below: info@certo-investancia.com

Personal Data will be used solely for the purposes specified in the Policy.

We may process Personal Data for several purposes, including providing you with the website and connecting it to third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, meeting any regulatory or legal obligations, and carrying out administrative and commercial activities that support the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

Para utilizar ferramentas eficazes na proteção dos seus direitos relativos aos Dados Pessoais:

To support the exercise of your rights, we maintain substantial resources. Contact us at any time to request access to your Personal Data. We will modify or delete it, or cease using it for specific or general purposes. We will transfer your information to you or to a third party. We will respond to your requests.

Proteja os seus Dados Pessoais:

While we cannot guarantee complete security of your Personal Data, we can assure you that we will continue to apply a range of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is complete.

1. O Âmbito?

This policy explains the types of Personal Data the Company collects about individuals and how it is processed, shared with third parties, and protected, among other practices.
This Policy concerns information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly, or through a combination of additional information we hold or can access.
The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.
Our services are intended for a general audience and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware of any information relating to children, we will delete it as soon as possible.

2. Que dados pessoais recolhemos sobre si?

When you access our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In others, we collect your Personal Data by analyzing how you use our Services and service channels, or by receiving information from our third-party partners.

3. There is no obligation to disclose personal data to the company, and no consequences for withholding it.

You are not required to provide Us with any Personal Data. However, withholding such data may prevent Us from delivering the Services or granting users access to the website.

4. What types of Personal Data do we collect? When you visit our website, we collect the following personal information:

This includes information about your online activity log, traffic data (including your IP address, access date, access time, and date of access), the language used, software crash reports, the type of browser used, as well as information about the device you used. The information collected is not private and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide when connecting to a third-party online trading platform through Us.
Personal data you provide specifically to third-party platforms to facilitate transactions: this includes your full name, address, telephone number, and email address.

5. The legal basis and purposes for processing personal data

6. Transferência de Dados Pessoais a Terceiros

The Company may also provide Personal Data to third-party companies that deliver services to us, such as providers of IP address hosting and storage, as well as user experience analytics.
You may also request that we make specific Personal Data concerning you available to third-party trading platforms. In such cases, we will provide the third-party trading platforms with the Personal Data you supply to us. The use of your Personal Data is subject to their respective privacy policies. Your Personal Data may be shared with several trading platforms.
The Company may share Personal Data with related entities or commercial partners. This can give the Company the resources needed to refine and improve the products and services it offers to its customers.
Where necessary to safeguard the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors or buyers, or with financiers of the Company or any other company within the group, in the event of such a transaction (including the transfer or sale of assets belonging to the Company or any other company in the group) or in connection with any merger, restructuring, consolidation, or insolvency of the Company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as those that display advertising on our website or data analytics companies. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They are used to collect information about your preferences and browsing habits, helping us improve your experience as a user, remember your preferences, and personalize the products and services you may enjoy. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily transferred to your device and remain for a short period until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period after you close your browser. They help the website recognize you as a returning user and allow users to come back to the website.

Tipos de Cookies:

They may be used by us according to their purpose:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

The Company will retain your Personal Data for as long as necessary to fulfil the purpose for which it is processed, as described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to confirm that it is still needed.

9. Transfers of personal data to a third country or international organisation

10. Personal Data Security

We have implemented appropriate organizational and technical measures to safeguard Personal Data. This includes preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee or warrant that the security of your Personal Data will be maintained without error. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be compelled to provide your Personal Data to third parties, such as public authorities. In such cases, we cannot control the security afforded to your Personal Data by those third parties.
Personal Data cannot be transmitted over the web in a fully secure manner. The Company cannot guarantee the security of Personal Data you send to us through the internet.

11. Links to third-party websites

This website contains links to third-party websites and applications that are not controlled by the Company. We are not responsible for how these websites or applications collect or process Personal Data, and this Policy does not apply to any activities carried out through them.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy, particularly before providing any Personal Data.

12. Changes to This Policy

When accessing any third-party website or application, we recommend reviewing its privacy policy before deciding to access or use it. We also advise caution before providing any Personal Data.

13. Os seus direitos sobre as suas informações pessoais

You have the right to ask us to verify the accuracy of the Personal Data we hold about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide regarding your Personal Data. To exercise your rights, send an email to the address below.
Right of access
The Company can verify the accuracy of the Personal Data being processed about you. If so, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it.
The right to access Personal Data must not conflict with the rights and freedoms of others. If the request is detrimental to the rights and freedoms of others or to your own rights, the Company may refuse to comply with the request or limit its ability to fulfil it.
Right to rectification
The Company has the right to rectify inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on legitimate interests pursued by Us or by third parties; (e) the Personal Data is processed unlawfully; or (f) the Personal Data must be removed to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal rights.
Restrictions on processing
If you